FAQs

They are professional organisers who are highly trained and experienced in working with clients to create effective spaces that suit their needs establishing structure and clarity. A professional organiser can take control and assist with creating order, teaching practical skills and developing custom systems so that progress can be monitored, and long-term improvements can be made.

Our services are 100% nonjudgmental and confidential. We value and respect your privacy.

Professional Organisers provide a service to help clients who are time poor or too overwhelmed, stressed or tried to achieve their goals within their home.

We will work towards your objectives and goals together one on one. You will learn tips throughout each session to help you maintain your spaces for the long term. 

Yes, it is preferable. We find that the process is more beneficial if our clients are present to answer questions, declutter as we go and work with us to create customised solutions to fit their needs. Your level of involvement in the process is totally up to you, however we highly recommend that you are involved and engaged in the process, enabling you to implement your systems and solutions that will continue to serve you and your family for years to come.

Following our initial phone conversation we will discuss you specific needs and give you a rough indication of the best strategy specific to your needs, time frame and budget. There are so many variable factors to consider when quoting the exact time and costs. It all depends on the size of your space, the amount of clutter within the space and how time consuming the decision-making is.

The first step is to commit to change. It’s probably best to start with a smaller project or single area within the home which will give you an immediate impact, this will help to motivate you and take into consideration the bigger picture.

If you would like a hands on organising and decluttering help we can visit you across the Melbourne, Bayside area and surrounds. A 60 minute round trip travel time is complementary (from Highett, Melbourne). An additional cost for travel times outside of this area will incur a $40 travel fee.

Yes – we provide a one on one service that is extremely hands on. We work alongside you to provide you with the skills and knowledge to continue to maintain the area once we have gone and also put the process into practice into practice in  other areas of the home.

We will respect what’s important to you and will support you in the decluttering and reorganising process. We won’t throw anything out without your permission, we will leave the decision up to you! We can arrange for unwanted items to be recycled or donated to a charity. 

Please contact us directly to enquire about our services or make a booking. We will be happy to assist you with any enquiries in relation to our service, how it works or how to tackle your specific needs.

To make a booking or enquire further about our services, please call Jessica on 0491 737 430 or send an email jess@organisedhomelife.com.au and we will contact you.

Yes – no job is too small or big though we do have a minimum booking time of 4 hours.

We will maintain the highest standards of confidentiality and respect for the client’s possessions and home. We respect your privacy and confidentiality is assured.

We are professional members of the Institute of Professional Organisers (IOPO) International is a professional industry body that provides a supportive and inclusive network in the Organising industry. We adhere to their Code of Practice and agree to their guidelines to provide outstanding, fair and respectful services, which is designed to protect our clients.

Take comfort knowing that we are fully insured so you and your possessions are in safe hands.

We also hold current police check, working with children check, public liability and professional indemnity insurance for your peace of mind.  

Yes – we make a commitment to you and in return we expect a commitment from you. Cancellations received within 48 hours of a scheduled appointment or no-shows will forfeit their package deposit.